TERT [Telecommunicator Emergency Response Taskforce]
APCO
APCO International


NENA
National Emergency Number Association



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Welcome to the National Joint TERT Initiative (NJTI) Telecommunicator Emergency Response Taskforce (TERT) site.

The NJTI is a partnership between APCO and NENA that has worked to develop the many facets of a TERT program and to help states develop who do not yet have an active TERT program. TERT involves a comprehensive program that includes assistance to individual states in developing programs that would lead to the establishment of predetermined and selected trained teams of individuals who can be mobilized quickly and deployed to assist communications centers during disasters.

The NJTI, who along with the NENA Contingency Planning Committee, developed the content for the American National Standard, APCO/NENA ANS 1.105.1-2009 Standard for Telecommunicator Emergency Response Taskforce (TERT). The NJTI continues it work to help states develop state program.

Learn about TERT, its history, how to develop a program in your state, deployment stories and much more. For more information, please contact tertnjti@apcointl.org